FAQ

We do not support broker to broker transfer, we only offer our standard payment methods.

You can make a deposit inside your using Bitcoin and other Method that suits you best. There are no fees on deposits.

The minimum deposit for all account types is $100. However, to get a Diamond account, you have to reach a balance of minimum $50,000.

Log in to your Client Area and fill in the respective withdrawal form. There are no fees on withdrawals.

CoinbureauExchange has a zero fees policy on deposits and withdrawals.

We process all withdrawal requests within one working day.

We process all withdrawal requests within one working day. The time necessary for the funds to reach your bank account depends on your bank’s policy. Bank withdrawals can take 3-7 working days to be seen on the client’s account. Credit/debit card withdrawals can take up to 8 working days to be seen on the client’s account.

CoinbureauExchange’s policy is to process withdrawals via the same method that you used to deposit. For example, if you deposited using a credit card, the card will be credited with the amount equal to the deposit amount. Upon request, we can send any profits via other payment methods under your name.

Yes, you can. However, at the moment of transfer from trading account to Wallet, your free margin must exceed the requested amount. Free margin is calculated as equity minus the necessary margin (which is required to maintain an open position).

If you do not have sufficient free margin on your trading account, a transfer from trading account to Wallet will not be executed until you submit the correct amount of transfer and/or close the open positions on your account.

Withdrawal from a CoinbureauExchange Wallet can be requested any time.